New bidders will be required to have a valid phone number to place bids on items. Anytime a phone number is being updated, a one time password (OTP) will be required to verify that number. To add or update a phone number, do the following:

  1. Sign in to your account.

  2. Click ‘My Account’.

  3. Click ‘Personal Info’ on the left-side menu.

  4. You will see your account information. Next to the mobile number field, select ‘Click Here to Change Phone Number’.

  5. A pop-up window will appear to enter the number with the option to receive a phone call or a text message.

  6. The phone number must be unique to your account; you cannot have multiple accounts with the same phone number.

  7. After receiving a phone call or text message with the OTP, you will be prompted to enter it.

  8. Once the OTP has been verified, select ‘Verify & Change’ and the phone number will be saved to your account.