New bidders will be required to have a valid phone number to place bids on items. Anytime a phone number is being updated, a one time password (OTP) will be required to verify that number. To add or update a phone number, do the following:
Sign in to your account.
Click ‘My Account’.
Click ‘Personal Info’ on the left-side menu.
You will see your account information. Next to the mobile number field, select ‘Click Here to Change Phone Number’.
A pop-up window will appear to enter the number with the option to receive a phone call or a text message.
The phone number must be unique to your account; you cannot have multiple accounts with the same phone number.
After receiving a phone call or text message with the OTP, you will be prompted to enter it.
Once the OTP has been verified, select ‘Verify & Change’ and the phone number will be saved to your account.