Every auction is run by an independently owned and operated Franchise Owner. A Franchise owner has the ability to request that your account profile be suspended.
If your account has been suspended you will no longer be able to place bids on CTBIDS and you will not be able to create a duplicate account to replace your suspended account. If a duplicate account is found, that account will also be suspended.
You can email or call our helpdesk to enquire as to why your account has been suspended at:
1-844-4BidHelp (1-844-424-3435)
Our helpdesk will provide you with the reason and can also give you the contact information for the Owner who suspended you; if you would like to try and resolve the issue so that you can have your account unsuspended.
The helpdesk does not have the authority to unsuspend you without direction to do so from the Owner who suspended your account.
Suspension requests can be made for just one location or for all locations (sitewide).
If you are suspended from just one location, you will not be able to place bids at that location, but will be able to place bids at other locations where you have not been suspended from.
If you are suspended you will not be able to utilize the ‘Ask Seller a Question’ feature on any items.