Go to CTBIDS.com
Please select the Sign In / Register option on the top right side of your screen.
Find the Sign Up option
Enter information into all fields shown.
Once all fields have entries and they meet the sites requirements, you will be entering your phone number and verifying your number.
After entering your phone number please click ‘Verify’
You will see a popup box asking how you would like to receive your OTP (One Time Passcode)
A One Time Passcode is a number code that will either sent to you by phone call or text message. You select how you would like to receive this number code.
Once you receive your code, enter that code into the entry field supplied and click ‘Verify’
If you do not receive the code, you can select the Resend button to issue out a new code
Once successfully verified you will now click the Sign Up button on the Registration Page where all of your information is shown including the ‘verified’ wording above your phone number.
You will now see a screen welcoming you and informing you that you need to go to the email account for the email you just used to register with where you will the CTBids email to click and open. (please check your junk/spam folder if it is not in your primary inbox)
Please open the email and select the button to create your password for the site. This action will verify your email address and set the password you will use for signing in.
If you did not receive your verification email (please check you junk/spam folder first), you can use the ‘Forgot/Reset Password’ option on the Sign In Page which also includes wording about not receiving your verification email. Simply enter the email you used to create your account with and select to receive a new one.
Once you are successful at setting a password, you are ready to sign into CTBids!
When you sign in, you will receive a popup reminding you that you still need to complete your profile and add a payment method before you will be permitted to place bids on the site.
Click the option to go to your profile.
You must first enter your profile address before you will be able to add a payment method.
Select the Payment Method tab on the left side navigation menu.
Select to add a Payment Method
Select either the Credit Card or Debit Card option, or select to add your PayPal account.
Cards accepted by CTBIDS: Visa, MasterCard, Discover, Amex
Prepaid credit cards will not be accepted as a valid form of payment for vaulting on CTBIDS
Add your Payment Method information to the appropriate fields and check off the box at the button to accept the terms and conditions
PO Boxes are not accepted for Billing Addresses.
This must be a physical home address. (This is for Security/Fraud purposes).
Customers will receive a $1.01 charge to their card for a verification, they will be reimbursed after their card has been vaulted.
If you are vaulting an AMEX (American Express) card, the authorization verification charge will be $1.00 and AMEX can take up to seven (7) days to reimburse this amount to the customer (CTBIDS does not receive this payment and does not issue the reimbursement).
Once card has been successfully added, you will receive a message
Please Note: A customer will NOT be able to place a bid until they have successfully vaulted a card
Card on file date is Expiring soon or has Expired.
If your card is about to expire, or has already expired, there is not an option to ‘Edit’ the card on file. You would add the card again, as if it were a new form of payment.
If the card has not expired yet, the system will recognize that you are entering/updating information for an existing card and will update the card expiration date through this process.
If your default payment method expires and you have other payment methods in your account, one of your other stored payment methods will be marked as the ‘default’ method when your current default payment method expires.